Product Related Questions
Do you design custom and personalized jewelry?
I am a Master Jewellery Designer and I specialize in custom designs! I can make any type of jewellery, silver, gold, platinum, titanium, gemstones and diamonds (even wood!). I have a team of specialists ready to tackle your out of this world idea! I am also VERY happy to customize my existing designs. If you see something in my shop that just isn't quite right, I'm happy to change it for you! Message me for a free quote. You name it, I make it. :)
How do I find my ring size?
Don't know your ring size? Visit your local jeweller to be sized, (Most offer this service for free). I offer 1/4 and 1/2 sizes and can do ANY size. Or you can purchase my $5 ring sizer! This is reserved for existing clients, so purchase your Rickson Jewellery first, and then you can purchase this ring sizer and I'll send it to you for only $5.
Shipping & Returns
Where do you ship?
Made in Canada. We ship worldwide to all countries.
When will I receive my order?
I handmake everything in my shop, so many items take 4-6 weeks to create. However many items are also in stock ready to ship.
Do you do rush orders?
I'm happy to rush ANY order, fees may apply, message for details.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at firstname.lastname@example.org